Frequently asked questions
Find answers about Proleniq’s key features, AI processing, exports and plans.
We use “posting” to mean a job advertisement for a specialist or management position, or a specific project brief.
The basics
1What is Proleniq and who is it for?
Proleniq is for specialists, managers, freelancers and consultants. It creates a competence profile for a specific job advertisement or project brief from your confirmed master profile. You can submit it alongside your existing CV to present relevant expertise to employers or intermediaries.
2What is a master profile?
The master profile is your central, reusable source of professional information. It contains items such as work experience, projects, skills, education, certificates, languages and availability. When creating a competence profile, Proleniq selects only the information relevant to the chosen opportunity.
3What is the difference between a CV and a competence profile?
Your CV describes your professional history. A competence profile complements it with a summary, key skills and selected experience and qualifications relevant to a specific role or project.
4Does Proleniq rewrite my CV?
Proleniq creates a tailored competence profile to accompany your CV as a separate document. The optional CV import supplies data for your master profile. You can also enter your information manually.
5Why use Proleniq instead of a general-purpose AI?
Proleniq compares the requirements in the posting with confirmed information from your reusable master profile. Protected rules guide which experience and evidence the competence profile highlights.
You review the evidence mapping and the result in your account and export a standard or anonymised version. See the example with its supporting evidence.
CV import and master profile
6Do I have to enter all information manually?
No. You can read a text-based PDF or DOCX CV locally and ask the AI to structure its content. You review the detected information before accepting it. Individual sections can then be supplemented or corrected manually at any time.
7Which CV files are supported?
Proleniq supports text-based PDF and DOCX files of up to 10 MB and 15 pages. Scanned PDFs, photographs and image-only files are not currently supported. The CV should contain readable text and, ideally, have a clear structure.
8Is my original CV file uploaded or stored?
No. The original file is read in your browser and is not transferred as a file to Proleniq or OpenAI. Only the detected text is processed for the AI analysis you request. Information is added to your master profile only after you approve it.
9Can I review and change the detected information before saving it?
Yes. AI results are drafts. For each profile section, you decide whether detected information is ignored, added only to empty fields or used to replace existing information. Required and incomplete fields are visibly marked.
10Can I update or completely rebuild my master profile later?
Yes. You can edit or delete individual entries at any time and reset the complete master profile when necessary. A reset does not delete opportunities, competence profiles, plan data or previously consumed allowances. A new AI import is available only if your plan includes an unused import allowance.
Opportunities and competence profiles
11How can I add an opportunity?
You can paste the opportunity text or select exactly one text-based PDF or DOCX document. The document may contain no more than 15 pages and may not exceed 10 MB. Proleniq does not automatically import content from external links.
12Can I edit or reuse a saved opportunity?
You can manually edit the structured information of a saved opportunity as often as necessary and use it for several competence profiles. Proleniq stores the pasted or extracted text in Firestore alongside the current structured record. The original document stays on your device. Earlier versions are not retained. If you want a different source document to be analysed, create a new opportunity.
13How does the AI select relevant experience for a competence profile?
Choose permanent employment or a project assignment as the application target. The AI compares the requirements, tasks and conditions of the opportunity with the supported information in your master profile. It prioritises professional relevance, comparable tasks, industry context, roles, tools and length of experience. The completed competence profile does not have to include every item in the master profile.
14What happens if a requirement is not supported by my master profile?
Proleniq flags unsupported or partially supported requirements in the internal review. If you have relevant evidence, you can add it to your master profile.
15Which output languages are available for competence profiles?
Choose German or English when creating your profile, regardless of the language of your master profile and the posting. Technical terms, product names and proper names are translated only where there is an appropriate and commonly used translation.
16Can I create several competence profiles for the same opportunity?
Yes. You can use the same opportunity more than once with the current version of your master profile. Each new AI generation consumes one competence-profile credit, even when the same opportunity is selected again.
17Does a saved competence profile change when I later edit the master profile or opportunity?
No. A competence profile remains in the version created at that time. Proleniq stores the necessary references and a compact snapshot of the information used for this purpose. Later changes affect only newly generated competence profiles.
AI, privacy and security
18Can the AI invent qualifications?
The rules require evidence for professional claims. The AI can still misclassify, overlook or inaccurately phrase information. Review every draft before sharing it.
19What data is transferred to OpenAI for AI analysis?
Proleniq sends the data needed for the requested feature to OpenAI through Firebase Cloud Functions. For a CV import, it sends the text read in your browser. For posting analysis, it sends the text you pasted or extracted. For a competence profile, it sends the necessary details from the master profile and the posting.
The original PDF or DOCX files stay on your device. Processing outside the European Economic Area is possible. See the privacy notice for details.
20Is my API data used for training or stored by OpenAI?
According to OpenAI's documentation, data submitted through the API is not used to train its models unless the API customer explicitly opts in. Proleniq requests processing without persistent storage of the response object (store: false). Independently of this, OpenAI may retain safety-monitoring logs containing certain content for up to 30 days by default; details are provided in the privacy notice.
21May I enter confidential client or project information?
Enter only information that you are legally entitled to use. Trade secrets, credentials, health data and other particularly sensitive information do not belong in a master profile or opportunity. Use neutral descriptions or anonymised names for confidential projects.
22Are my master profile and competence profiles publicly visible?
No. Your stored content is assigned to your signed-in account and is not automatically published or sent to clients, recruiters or agencies. You decide which profile to export and with whom to share it.
23How long do I remain signed in?
Your sign-in generally remains active in the browser you used until you sign out or its local browser data is deleted. This is convenient on a private device. Always sign out explicitly when using a shared device.
Exporting and sharing
24Which formats can I use to export a competence profile?
Download competence profiles directly as PDF or editable DOCX files. An additional print view is also available. Check the content, language and contact details once more before exporting.
25What is the difference between a standard and an anonymised export?
The standard export includes the personal contact details intended for the profile. The anonymised version removes the name and contact details and replaces employer and client names with neutral descriptions. You can use it to share the profile through an intermediary.
Before sharing, review details that could identify someone indirectly, such as a distinctive project name or the combination of location, dates and responsibilities.
26Are internal scores or warnings included in the export?
You can review requirement coverage, missing evidence and review notes in Proleniq. The PDF and DOCX exports contain the competence profile in the standard or anonymised version you choose.
Plans, allowances and account
27Which plans are available and who can use them?
Individuals and businesses can use Proleniq.
- Free: 1 master profile, 1 AI CV import, 1 opportunity slot and 1 competence-profile credit.
- Single 4: a one-off final price of €20 for 4 additional opportunity slots, 4 competence-profile credits and 1 additional AI CV import.
- Abo 10: €30 per month with 10 new opportunity slots, 10 competence-profile credits and 1 AI CV import per paid billing period.
- Pro 20: €300 for 12 months with 12 usage months from activation. Each includes 20 new opportunity slots, 20 competence-profile credits and 1 AI CV import.
28Which allowances expire?
Free allowances are available once. Opportunity slots, competence-profile credits and additional AI CV imports purchased with Single 4 have no expiry date. For new bookings, unused Abo 10 allowances expire at the end of the paid billing period. Unused Pro 20 allowances expire at the end of each usage month from activation. Your account shows the exact expiry.
For competence-profile credits and opportunity slots, you use monthly allowances before permanent ones. If you have 10 monthly credits and 3 permanent credits, creating one competence profile leaves 9 monthly credits and 3 permanent credits. Your account shows the breakdown and expiry dates.
While Abo 10 or Pro 20 is active, you can use one AI CV import per billing period or usage month respectively. Unused additional Single 4 imports are available again when the current plan ends.
29How long do Abo 10 and Pro 20 run?
Pro 20 costs €300 for twelve months and ends automatically. The monthly Pro allowances end with the package. You can then buy another annual package. Your account and saved data remain available.
Abo 10 costs €30 per month, has no minimum term and can be cancelled at the end of the paid billing period.
For Pro 20, the right to terminate for good cause and any applicable statutory right of withdrawal continue to apply. See the contract terms and withdrawal notice.
30How do I pay for a plan?
Paid plans use Stripe. Depending on your plan, country and device, Stripe may offer card payment, Apple Pay, Link or Klarna, for example. You can see the methods available to you at checkout.
Prices include the applicable statutory VAT. You see the plan, total and term before placing a paid order. You receive a contract confirmation by email.
When ordering, you can enter a company name and a VAT ID if applicable. Billing details are kept separately from your master-profile contact details. Where can I find invoices and payment receipts?
31What happens when I delete my account?
Deleting your account removes your master profile, opportunities and competence profiles. Unused Single 4 credits, opportunity slots and AI CV imports are lost when the account is deleted.
You can delete the entire account once an active Abo 10 or Pro 20 has ended. During the term, you can delete master-profile content separately.
Previously used Free allowances are not automatically restored when you register again. For this purpose, Proleniq may retain a non-readable verification value for up to three years. Payment and invoice data may be subject to statutory retention periods.
32Where can I find invoices and payment receipts?
Open “Invoices & payments” in your account. The secure Stripe customer portal lets you view and download available invoices and receipts and manage billing details. A payment receipt and an invoice are different documents; availability depends on the transaction.
33How can I cancel or withdraw?
The Cancel a contract and Withdraw from a contract forms are available without signing in. Review your declaration and send it using the confirmation button. You will receive a receipt by email with your declaration, date and time.
Cancellation ends an ongoing contract on the applicable date. The withdrawal notice explains the conditions and deadlines for statutory withdrawal.
Top-ups and plan changes
You can buy another Single 4 package while another plan is active. When you switch from Abo 10 to Pro 20, you pay €300 for twelve months. Once payment is confirmed, Pro 20 starts and Abo 10 ends without another monthly charge. When Pro 20 ends, you can subscribe to Abo 10 again.
Remaining Abo 10 competence-profile credits keep their original expiry date. You use them first while they are valid, followed by Pro 20 monthly credits and then permanent credits.
Example. You switch with 4 Abo 10 credits valid until 20 December. If you create one competence profile before then, 3 of those credits remain with the same expiry.
Still have a question?
Use our contact form or email info@proleniq.de.
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